All our staff members are fully trained according to the guidelines set into place by the local community mental health agency, Oakland Community Health Network. We believe in nurturing a culture of gentleness and we practice this throughout our work as well as our personal lives.

Our Direct Support Professionals are hired and trained with the assistance of Expert Care/Behavioral Health Outcomes. https://expertcare.com

We offer a standard 4:1 client to staff ratio. 1:1 Staffing may be provided depending on staffing availability and funding approval.

The staff at New Gateways includes an Executive Director, an Administrative Assistant, a Program Supervisor, two Client Services Coordinators, a Billing Specialist, a Transportation Coordinator, Team Leaders, Program Instructors, Aides, and Volunteers. All of these employees will meet with you for various reasons, including helping you design your loved one’s individual program plan while attending New Gateways, through a Person Centered Planning process.

Participants will have daily contact with all of the above. They will assist you to attain your goals and objectives identified in your Person Centered Plan. They will keep track of your progress and offer assistance and encouragement. They will also help with any personal care that may be needed.

Our participants can select which Program Instructors and teams they wish to work with, given that they have available space in their classroom and have been trained in the program areas chosen.

Volunteers will assist participants in finding your way throughout the building and in securing lunch and personal belongings. All volunteers are subject to a background check.

Not-for-Profit Organization

For Adults With Disabilities